Everything you need to know about playing on eq98 — from setting up your account and making PKR deposits to understanding bonus terms, cricket betting markets and responsible gambling tools. Browse by category or scroll through all 24 answers below.
Creating an account on eq98 takes just a few minutes. Click the registration button on the homepage, fill in your full name, date of birth, email address and contact details, then choose a secure password. Once submitted, you will receive a confirmation email. After verifying your email, your account is active and you can proceed with KYC verification before your first withdrawal.
You must be at least 18 years old to register and play on eq98, or the higher minimum age required by the operator's licensing jurisdiction. By completing registration, you confirm that you meet this requirement. eq98 enforces mandatory KYC age verification — accounts that cannot confirm minimum age will be suspended and any funds will be withheld pending compliance review.
eq98 requires a valid government-issued photo ID to verify your identity. Pakistani users typically submit their CNIC (Computerised National Identity Card) or passport. You may also be asked for a proof of address document dated within the required period, such as a utility bill or bank statement. For higher transaction thresholds, source-of-funds documentation may also be required. All documents must be authentic and clearly legible.
No. Each individual is permitted only one registered account on eq98. Creating duplicate accounts — whether under the same or different personal details — is a direct violation of our Terms and Conditions. All duplicate accounts will be closed, associated balances may be forfeited, and any bonuses claimed across multiple accounts will be voided. If you have accidentally created more than one account, contact support immediately.
To reset your password, click the 'Forgot Password?' link on the login page and enter the email address associated with your eq98 account. You will receive a password reset link by email within a few minutes. Follow the link to set a new password. If you do not receive the email, check your spam or junk folder. For further assistance, contact the 24/7 support team via live chat.
The available deposit methods are displayed in the live cashier section of your account dashboard, as they may vary over time. Pakistani users may recognise familiar payment references such as Easypaisa, JazzCash, Raast and bank transfers including HBL, UBL, Meezan Bank and Bank Alfalah. Please note that listing these payment rail names does not constitute a claim that these providers endorse or support gambling transactions. Always verify that your chosen payment provider permits the intended use.
eq98 displays account balances and supports deposits in PKR (Pakistani Rupees) for users whose accounts are configured with PKR as the account currency. This means you can see your deposits, wagers, winnings and withdrawals clearly denominated in Rs without needing to mentally convert from another currency. Minimum deposit amounts are shown in PKR within the cashier at the time of transaction.
Processing times vary by payment method. Many deposit methods reflect funds in your eq98 account within minutes, though some bank transfers may take longer depending on the payment provider's own processing schedule and any compliance checks applied. If a deposit has not appeared after a reasonable period, contact eq98 support via live chat with your transaction reference and our team will investigate promptly.
To withdraw funds, log in to your account and navigate to the cashier or withdrawal section. Select your preferred withdrawal method, enter the amount in PKR and confirm the request. Withdrawals must be made to a payment method registered in your own name. Your KYC verification must be fully completed and approved before any withdrawal is processed. Any applicable wagering requirements on bonus funds must also be met before withdrawal.
Withdrawals can be delayed for several reasons: incomplete or pending KYC verification, outstanding wagering requirements on bonus funds, a security or compliance review triggered by account activity, or processing timelines specific to your chosen payment method. To avoid delays, complete your KYC documents early and ensure bonus terms are met before requesting a withdrawal. Contact support if your withdrawal has been pending longer than expected and our team will assist.
eq98 offers a wide range of casino games including slot games, classic table games such as blackjack, roulette and baccarat, video poker, and a full live casino lobby featuring real-time games hosted by live dealers. The live casino section includes live blackjack, live roulette and live baccarat tables. Game availability may vary and new titles are added regularly. All game outcomes are determined by certified random number generators or live physical processes.
Yes. eq98 offers sports betting markets that cover cricket extensively, including PSL (Pakistan Super League) matches, ICC tournaments (World Cup, Champions Trophy, T20 World Cup), bilateral series and other major cricket events. You can place bets on match outcomes, top run-scorers, total runs and a range of other markets. The listing of PSL or ICC events does not imply any partnership or endorsement by these organisations. Minimum and maximum bet limits apply.
In addition to cricket, eq98's sportsbook typically covers football (including major European leagues and international tournaments), UFC and MMA events, tennis, basketball and other popular sports. Market availability may change based on scheduling and the operator's current offering. Check the live sportsbook section within your account for up-to-date available markets and in-play betting options.
Instant-win games are fast-paced games where the outcome is determined immediately, without the need to wait for a draw or match result. Examples include scratch-card style games, crash games and other quick-result titles. They are popular among players who prefer shorter sessions compared to traditional casino games or sports betting. Minimum bet amounts vary by game and are displayed within each game interface.
Yes. eq98 is designed to be fully mobile-friendly and accessible through modern smartphone browsers on both Android and iOS devices. The platform is optimised for smaller screens, so Pakistani users in Karachi, Lahore, Islamabad, Rawalpindi and across the country can enjoy a smooth experience without needing to download a separate app. Simply visit the site through your mobile browser and log in to your account.
A welcome bonus is a promotional offer available to new players upon their first deposit. The specific offer, including the bonus amount, eligible games and wagering requirements, is detailed in the Promotions section and the accompanying Promotion Terms. To claim a welcome bonus, ensure you meet all eligibility criteria outlined in the offer and activate it as directed — some bonuses require a promo code or opt-in click before depositing. Read the terms carefully before accepting.
Wagering requirements specify how many times you must wager the bonus amount (or the bonus plus deposit amount) before any winnings generated from the bonus can be withdrawn as real money. For example, a bonus with a 30x wagering requirement on a PKR 1,000 bonus means you must wager PKR 30,000 across eligible games before withdrawing. Not all games contribute equally — slots may contribute 100% while live casino games contribute less. Always read the specific Promotion Terms.
In most cases, only one bonus can be active at a time on your eq98 account. If you have an active bonus with outstanding wagering requirements, you will typically need to complete or forfeit that bonus before a new one can be activated. The specific rules for stacking or combining bonuses are set out in the individual Promotion Terms for each offer. Contact support if you are unsure which bonus is currently active on your account.
Bonuses may be voided in several circumstances: if multiple accounts were used to claim the same offer, if the wagering requirements were not met within the specified timeframe, if the terms of the promotion were breached, or if irregular betting patterns were detected. eq98 reserves the right to void bonuses where there is reasonable evidence of bonus abuse. If you believe a bonus was removed incorrectly, contact the support team with your account details for review.
eq98 uses TLS/SSL encryption to protect all data transmitted between your device and the platform. Sensitive stored data, including identity documents and payment references, is encrypted at rest. Access to personal data is restricted to authorised staff on a need-to-know basis, and regular security assessments are conducted. For full details on how your data is collected, stored and used, please review our Privacy Policy.
eq98 provides the following responsible gambling tools to all registered users: deposit limits (daily, weekly, monthly), loss limits, session time limits, reality check pop-ups, cooling-off periods (24 hours to 30 days) and self-exclusion (six months to indefinite). All tools are available via your account settings or by contacting 24/7 support. Limits can be reduced immediately; increases require a cooling-off period. Self-exclusion requests cannot be reversed during the minimum exclusion window.
To request self-exclusion, go to your Account Settings and select the self-exclusion option, or contact our support team via live chat or email at [email protected]. You can choose a minimum exclusion period of six months, one year, five years or indefinite exclusion. Once activated, your account access is restricted within 24 hours and all marketing communications are suppressed. Self-exclusion cannot be reversed before the minimum period expires.
Yes, minimum and maximum withdrawal limits apply and are displayed within the cashier at the time you submit your request. Limits may vary depending on your chosen withdrawal method, your account verification status and any applicable promotional conditions. For high-value withdrawals, additional security checks may be applied. If you have questions about the limits applicable to your account, contact the support team directly.
eq98 does not hold a domestic gambling licence issued by any Pakistani authority, including the Government of Pakistan, the PTA or the State Bank of Pakistan. Online gambling in Pakistan is subject to the Prevention of Gambling Act, 1977 and other applicable legislation. eq98 does not make representations that use of the platform is lawful under Pakistani law. Users in Pakistan access the platform at their own discretion and bear sole responsibility for compliance with applicable local laws. This is not legal advice — consult a qualified legal professional for guidance specific to your situation.
From PKR-denominated accounts to responsible gambling tools and 24/7 support, here is what sets eq98 apart for Pakistani players.
Your eq98 balance is displayed in Pakistani Rupees — no hidden currency conversions. Deposits, wagers and withdrawals are all shown in Rs so you always know exactly where you stand.
Bet on PSL matches, ICC tournaments, T20 series and bilateral cricket — the sports Pakistani users care about most. Markets are updated in real time during live matches.
Access the full eq98 platform on any smartphone browser. No app download required. Players across Karachi, Lahore, Islamabad and beyond enjoy a smooth mobile experience.
Deposit limits, loss limits, session time caps, reality checks, cooling-off periods and self-exclusion are all available free of charge to every registered user.
Our support team is available around the clock via live chat. Pakistan Standard Time (PKT, UTC+5) users get timely assistance with account, payment and responsible gambling queries.
From certified RNG slot games and instant-win titles to real-time live dealer tables — eq98 offers a broad catalogue to suit different play styles and session lengths.
If your question isn't covered above, our 24/7 support team is available via live chat inside your account. You can also browse our Terms & Conditions, Privacy Policy and Responsible Gambling pages for detailed information.
18+ Only — or the higher minimum required by the operator/license jurisdiction. Gambling may not be legal in your jurisdiction — check local laws before participating.