This Privacy Policy explains how eq98 collects, processes, stores and protects your personal data when you use our online gaming and sports betting platform. We are committed to handling your information with transparency, integrity and in accordance with applicable data protection standards.
This Privacy Policy (hereinafter "Policy") is issued by eq98 (hereinafter "eq98", "we", "us", "our") and applies to all personal data collected, processed or held in connection with your use of the eq98 website, located at https://eq98.cam, and all associated services, features, tools and content (collectively, "the Platform").
eq98 recognises that your personal data is valuable and deserves careful, responsible handling. This Policy sets out: what categories of personal data we collect; the purposes for which that data is processed; the legal bases that justify such processing; the circumstances under which data may be shared with third parties; the period for which data is retained; the security measures we employ to protect it; and the rights you hold in respect of your personal data.
By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform. This Policy should be read alongside our Terms & Conditions, which are incorporated herein by reference.
Pakistan context: eq98 does not hold a domestic licence issued by any Pakistani authority. This Policy reflects eq98's data handling standards under its applicable international operating framework. Pakistani users should be aware that data protection law in Pakistan, including the Personal Data Protection Bill (where applicable), may impose additional or different obligations. This Policy does not constitute legal advice.
For the purposes of this Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person, including name, contact details, financial information, device identifiers and behavioural data. |
| Data Subject | The natural person to whom personal data relates — in this context, the registered user of the eq98 Platform. |
| Data Controller | The entity that determines the purposes and means of processing personal data. For the Platform, this is eq98. |
| Data Processor | A third party that processes personal data on behalf of eq98, under eq98's instructions and subject to contractual data protection obligations. |
| Processing | Any operation or set of operations performed on personal data, including collection, recording, storage, retrieval, use, disclosure and deletion. |
| Cookies | Small text files placed on your device by a website to store information about your visit, preferences and session state. |
| KYC | Know Your Customer — the identity verification and due diligence process applied to registered users by the operator for compliance purposes. |
eq98 collects personal data across several categories, as described below. The specific data collected in each category depends on how you interact with the Platform.
eq98 collects personal data through the following means:
Payment provider clarification: The mention of Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah in this Policy refers solely to payment rail identification for transaction record purposes. It does not constitute a claim that these providers endorse, support or authorise gambling transactions on eq98 or any other platform.
eq98 processes personal data only where a valid legal basis exists under applicable data protection law. The relevant legal bases are as follows:
| Legal Basis | Description & Applicable Processing Activities |
|---|---|
| Contractual Necessity | Processing required to fulfil our obligations under the Terms & Conditions — including account creation, payment processing, game provision and withdrawal processing. |
| Legal Obligation | Processing required for compliance with applicable legal obligations — including KYC/AML requirements, responsible gambling obligations, age verification and regulatory reporting. |
| Legitimate Interests | Processing undertaken in pursuit of eq98's legitimate business interests — including fraud prevention, platform security, analytics and service improvement — where these interests are not overridden by your rights. |
| Consent | Processing based on your freely given, informed consent — particularly for marketing communications and non-essential cookies. You may withdraw consent at any time without detriment. |
Personal data collected by eq98 is used for the following purposes:
eq98 does not sell your personal data to third parties. Personal data may be shared in the following circumstances:
eq98 engages third-party service providers who act as data processors under contractual data protection obligations. These may include payment processors, identity verification providers, KYC/AML compliance platforms, fraud detection services, game content providers, cloud hosting services and customer support technology providers. All processors are required to handle data only as directed by eq98 and in accordance with applicable data protection standards.
eq98 may disclose personal data to regulators, law enforcement agencies, courts or other governmental bodies where required by law, court order or regulatory demand. This includes disclosures required under applicable anti-money laundering (AML) and counter-financing of terrorism (CFT) obligations.
In the event of a merger, acquisition, restructuring or sale of assets involving eq98, personal data held by eq98 may be transferred to the successor entity as part of the transaction. Users will be notified of material changes arising from such events in accordance with Section 15 of this Policy.
Where required by eq98's regulatory framework or applicable law, personal data may be shared with responsible gambling registries or self-exclusion scheme administrators to enforce or verify self-exclusion requests.
We do not sell your data. eq98 does not sell, rent or trade your personal data to third-party marketers. Data shared with service providers is strictly for operational, compliance or legal purposes under binding contractual protections.
eq98 uses cookies and similar tracking technologies (including pixels, web beacons and local storage) on the Platform to provide core functionality, improve performance and, where consent has been provided, to deliver relevant content and analyse Platform usage.
| Cookie Category | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — session management, authentication, security tokens, responsible gambling tool states. | No — operational necessity |
| Functional | Remember your preferences — language, currency display (PKR), odds format, last login location (city-level). | Recommended consent |
| Analytics | Aggregate usage analysis — page views, session duration, navigation paths — to improve Platform design and performance. | Yes — consent required |
| Marketing | Delivery of relevant promotional content to users who have opted in to marketing communications from eq98. | Yes — explicit consent required |
You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may impair the functionality of the Platform. Withdrawal of consent for analytics or marketing cookies does not affect Platform access.
eq98 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable law. The following principles govern our retention approach:
Following expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with eq98's data destruction procedures.
eq98 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include, but are not limited to:
Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying eq98 promptly if you suspect any unauthorised account access.
Subject to applicable data protection law and certain exceptions (including legal retention obligations and AML requirements), you have the following rights in respect of your personal data held by eq98:
You may request confirmation of whether eq98 holds personal data about you and, if so, a copy of that data together with details of how it is processed.
You may request correction of inaccurate personal data or completion of incomplete data held about you by eq98.
You may request deletion of your personal data where there is no longer a lawful basis for its retention, subject to overriding legal obligations (including AML retention requirements).
You may request that eq98 restrict the processing of your personal data in certain circumstances — for example, while accuracy is being contested or a legitimate interests objection is pending.
Where processing is based on consent or contractual necessity and carried out by automated means, you may request a copy of data you provided to eq98 in a structured, machine-readable format.
You may object to processing based on legitimate interests, including direct marketing. Where you object to marketing, eq98 will cease marketing communications promptly upon receipt of your request.
To exercise any of the above rights, please contact eq98 using the details in Section 16. eq98 will respond to all valid requests within a reasonable timeframe, and in any event within the period required by applicable law. eq98 may require identity verification before processing a data rights request.
As an internationally operated platform, eq98 may transfer personal data to countries outside of your country of residence, including to countries where data protection laws may differ from those applicable in Pakistan or your jurisdiction.
Where personal data is transferred internationally, eq98 takes steps to ensure that appropriate safeguards are in place, which may include: standard contractual clauses approved by relevant regulatory bodies; adequacy decisions where applicable; or other mechanisms recognised as providing equivalent data protection to applicable standards.
By using the Platform, you acknowledge that your personal data may be transferred to, stored or processed in jurisdictions outside Pakistan in connection with the services described in this Policy.
The eq98 Platform does not include external links to third-party websites as a feature of its standard pages. However, if you navigate to any third-party service in connection with payment processing or other Platform-integrated services, please be aware that those services operate under their own privacy policies, which are independent of this Policy.
eq98 is not responsible for the privacy practices or content of any third-party services accessed outside the Platform's direct environment. You are encouraged to review the applicable privacy policy of any third-party service you interact with.
The eq98 Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the operator's licensing jurisdiction. eq98 does not knowingly collect personal data from minors. If we become aware that a user is under the minimum age, the account will be immediately suspended, any funds pending verification will be withheld pending review, and the personal data associated with the account will be handled in accordance with applicable legal requirements.
If you believe that a minor has registered an account or that personal data relating to a minor is held by eq98, please contact us immediately using the details in Section 16 so that the matter can be investigated and resolved promptly.
Age verification is enforced. eq98 applies KYC age verification procedures to all accounts. Registration by a person under the minimum age requirement is a material breach of the Terms & Conditions and may result in forfeiture of funds deposited by the minor.
eq98 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements or Platform features. Material changes to this Policy will be communicated to registered users via their registered email address and/or by a prominent notice on the Platform prior to the effective date of the change.
The "Last reviewed" date at the top of this page reflects the most current version of this Policy. Continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy. If you do not accept a revised Policy, you should discontinue use of the Platform and may request account closure in accordance with the Terms & Conditions.
You are encouraged to review this Policy periodically. Historic versions of this Policy are available upon request by contacting eq98 support.
If you have any questions, concerns or requests relating to this Privacy Policy or eq98's processing of your personal data — including requests to exercise your data subject rights — please contact us through the following channels:
These cards summarise eq98's key privacy principles. They are provided for convenience — the full Policy text above is the governing document.
All data transmitted between your device and eq98 is protected by TLS/SSL encryption. Sensitive stored data, including identity documents and payment references, is encrypted at rest.
eq98 does not sell, rent or trade your personal information to third-party marketers. Data shared with processors is strictly for operational, compliance and legal purposes under binding contractual obligations.
You have the right to access, correct, delete and port your personal data. Marketing consent can be withdrawn at any time. Contact support to exercise any of your data rights.
This Policy clearly sets out every category of data collected, the purpose of each processing activity and the legal basis that justifies it. No hidden processing activities; no unexplained data uses.
Identity verification protects you against account takeover and fraud, and protects the Platform against financial crime. KYC data is handled with strict access controls and retained only as required by law.
eq98 retains data only for as long as necessary. AML records are kept for a minimum of five years post-account closure as required by applicable regulations. Other data is deleted or anonymised once its purpose is fulfilled.
For data rights requests, privacy enquiries or general questions about how eq98 handles your information, contact our support team. You can also review our Terms & Conditions and Responsible Gambling resources for a complete picture of how we operate.
Adults 18+ only. Gambling may not be legal in your jurisdiction — check local laws before participating. eq98 is committed to responsible gambling and transparent data practices.